ASSEMBLY & OPERATION PARTS
Q: How do I assemble a life-size figure?
A: Visit our Instruction Manuals section to view or download assembly directions.
Q: Are batteries required to operate a life-size character?
A: No, our animated life-size figures operate with an adapter (included) and an AC power supply.
REPLACEMENT PARTS
Q: Can I order any internal/mechanical parts for my life size item?
A: Unfortunately, Gemmy does not carry replacement parts that involve the internal electric and mechanic functions of items nor do we have schematics or wire diagrams.
CARE & MAINTENANCE
Q: How do I collapse my Lifesize item?
The life size figures are designed so that when you push down on the shoulders a lever is triggered to allow them to collapse. If this is not working, please try pulling it up all the way and then pushing down on its shoulders again. (**Note: Some of our life size figures have a knob on the base that needs to be stepped on at the same time.)
Q: How should I store my Lifesize item?
A: Do not discard box as it should be used for storage. Return all parts to the original packaging, if possible. Store in a cool, dry location.